Shipping Policy

US Bed and Bath
Contact: infobednbath@gmail.com

Thank you for shopping with US Bed and Bath. This Shipping Policy explains how and when your items will be delivered.

1. Processing Time

All orders are processed within 1–3 business days (Monday–Friday).
Orders are not processed or shipped on weekends or holidays.

If we experience a high volume of orders, processing times may be delayed.
You will be notified by email if there are significant delays.

2. Shipping Time

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Overnight Shipping: 1 business day (if available in your area)

Shipping times may vary depending on:

  • Carrier delays

  • Weather conditions

  • High-volume seasons

  • Your location

3. Shipping Rates

Shipping charges are calculated at checkout based on:

  • Your address

  • Package weight

  • Shipping method selected

Some promotions may offer free shipping, which will be indicated at checkout.

4. Shipment Tracking

Once your order ships, you will receive an email with:

  • A shipping confirmation

  • Your tracking number

  • A link to track your package

Tracking information may take 24–48 hours to update.

5. Delivery Issues

Wrong Address

If you entered an incorrect address:

US Bed and Bath is not responsible for:

  • Packages delivered to the wrong address due to customer error

  • Lost shipments resulting from incorrect information provided by the customer

Lost or Stolen Packages

If your tracking shows “delivered” but you did not receive your item:

  1. Check with neighbors or your building office

  2. Wait 24 hours (carriers sometimes scan early)

  3. Contact the carrier directly

After contacting the carrier, email us at infobednbath@gmail.com and we will assist where possible.
US Bed and Bath is not responsible for packages stolen after delivery.

Delayed Packages

Shipping delays caused by carriers, weather, or peak seasons are outside our control.
We appreciate your patience.

6. International Shipping

If you ship outside the U.S.:

  • Delivery times may take 7–21 business days or longer

  • Customers are responsible for customs fees, import taxes, or duties

We are not responsible for customs delays.

7. Damaged Packages

If your order arrives damaged:

We will provide a replacement or solution based on the situation.

8. Order Cancellation

Orders can be cancelled within 12 hours of purchase.
Once shipped, orders cannot be cancelled.

9. Contact Us

If you have any questions about shipping, contact us:

📧 infobednbath@gmail.com